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Privacy Policy

This notice explains how we handle personal data in Switzerland and, where applicable, under the EU/EEA GDPR.

Controller & contact

Controller: BrokerLegalHelp GmbH

Address: Bahnhofstrasse 10, 8001 Zürich, Switzerland

Email: privacy@brokerlegalhelp.com

UID: CHE-513.051.749

DPO (if applicable): dpo@brokerlegalhelp.com

What data we process

  • Contact details (name, email, phone)
  • Inquiry content and attached context documents
  • Basic technical data (IP address, timestamps) for security and logs

Purposes & legal bases

We handle data to respond to inquiries, organise document work and operate our website.

  • Responding to requests: necessary to take steps at your request.
  • Operations and security: legitimate interest in running a safe and reliable service.
  • Consent: where explicitly required (e.g., optional updates). You may withdraw consent at any time.
  • Legal obligations: where retention or disclosure is required by law.

Sharing

We may share personal data with service providers that help us operate our website and communication tools, under appropriate safeguards and instructions.

Retention

We keep data for as long as necessary to handle the request and for the periods required by applicable rules.

Security

We apply reasonable technical and organisational measures to protect data from unauthorised access.

Your rights

Depending on where you live, you may have rights to access, rectify, erase or restrict processing of your personal data and to object to certain uses.

To exercise your rights, contact privacy@brokerlegalhelp.com. We may need to confirm your identity before responding.

Cookie Policy

We use essential cookies to operate key features. If we use analytics, it will be configured with IP masking and retention controls.

Types

  • Essential: required for core functions (session, preferences).
  • Analytics (optional): to understand page usage in aggregate.

Storage & management

Cookie lifetime varies (from session to 12 months). You can manage cookies via your browser settings.

Updates

We may revise this notice from time to time. The latest version applies.